Raising the Customer Experience Bar with Netcall
On 22nd September 2021, the housing community welcomed Netcall for an interactive discussion on digital transformation in housing and its applications for tenants.
We find out how social housing providers deliver tailored, accessible, 24/7 digital services for tenants with case studies and actionable advice on achieving happy customers, improved operations and lower costs.
The session covers:
- Using technology to transform customer experience in weeks not months
- Bridging gaps in delivery
- Tenant engagement meeting customers at their point of need
- Improving customer experience by giving people what they need when they need it
Case management for Internet of Things (IoT) devices
View the full webinar here
To see more on transforming the tenant journey click here
For customer stories from Housing Associations and Social Housing providers, click here